Case Studies

Pacific Islands Hotel Insights 2022 Report

Helpful insights into the accommodation sector within the Pacific Islands providing competitive intelligence gathered from 130+ hotels, resorts, B&Bs, hostels and serviced apartments.

The annual Pacific Islands Hotel Insights Report will be released on a yearly basis. Each year, Kovena will retrieve data from hoteliers within the region and generate valuable insights for hoteliers and travel-tech softwares based in the region.

In this guide, you will learn:

  • How to improve the guest booking experience
  • How your hotel compares to others in the Pacific Islands
  • How to optimise operations and remove guest friction
  • The cost of taking card payments in the Pacific region

 

Key Highlights include:

  • Guests today expect to pay with a card, yet 17% of hotels in the Pacific Islands do not accept them
  • 15% of guests upgrade their rooms if offered by the hotel before check-in
  • Only 16% of hotels in the Pacific Islands offer a Guest App

Pacific Island Hotels pay 211% more for international transactions.

- Pacific Islands Hotel Insights 2022 Report

Kovena. Seamless payments for Pacific Island Hoteliers.

Download your Pacific Islands Hotel Insights 2022 Report ($399AUD).

  • 130+ responses from Pacific Island Accommodations
  • Key insights on optimising operations using embedded payments
  • Reduce no-shows by enabling Card Not Present (CNP) transactions
Cameron Saulnier

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Cameron Saulnier

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