Starting today, Kovena’s accommodations partners will now be able to store Virtual Credit Cards (VCCs) whether they are locked or…
Helpful insights into the accommodation sector within the Pacific Islands providing competitive intelligence gathered from 130+ hotels, resorts, B&Bs, hostels…
Pacific Hotel Payments Landscape is eager for transformation in line with tourism recovery Kovena's Pacific Islands Hotel Insights 2022 Report…
If you’re like most hoteliers, you are always on the lookout for new ways to increase revenue and fill your…
Know Your Customer (KYC) is a mandatory verification and security process that enables hoteliers to process payments and receive funds…
Every Hotel Property Management System (PMS) should have data security high on its agenda. The Payment Card Industry Data Standards…
Every hotel wants to offer the best service possible to customers, yet sometimes things can go wrong. When a guest…
A pre-authorisation allows a hotel to place a hold on a sum of money on a guest’s payment card. This…
Understanding the local booking flow is vital for any Hotel Property Management System (PMS) that is looking to enter Bali,…
When 2020 began, business was swift and economies were buoyant. Before Q1 ended, the majority of the world was plunged…